Thanks for marking this as the answer. On Adapter 3 Description: Then work your way through these – remember the drive could be bad, could have a loose cable or slight corrosion on the contacts usually for a laptop and other issues. The first two replacement drives passed quality tests 4 days apart in Dec Intel Matrix Storage Manager driver Version: Infra-Red Bus Enumerator Version:

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I’ve spent 4 hours with HP support and am at the same place I started. Did this solve your problem?

Modify your browser’s settings to allow Javascript to execute. If anyone knows a way to upload them on this site, or if HP wants a copy of the folder to put on their website for firmware please 840v me know.

HP DVD / CD Writer 840b worked fine till upgrated to Windows 7 Ultimate

Windows 7 Upgrade Advisor http: Very common in any replacement part business. HP says it’s a known problem Put old drive back in. I don’t want to have to bother with calling them, spending ages on hold and then so much bullshit admin to get it replaced, but i guess 840 what im going to have to do. Thanks for marking this as the answer.

If this sad story isn’t bad enough — when reinstalling the software I had a problem setting up a “non-administrator” account. The DVD drive does not function after you install Windows 7 – these are different Sony drives however the same issue could be affecting your drive.


HP DVD-RW 16X DVD Writer 840b

Unfortunately, I still havn’t been able to solve my problem. This thread is locked. Above the volume control 3 is the emergency eject hole 2. My conclusion is that the Hitachi drives are inferior to the Toshiba-Samsung drives.

HP DVD / CD Writer b worked fine till upgrated to Windows 7 – Microsoft Community

AVG Network connection watcher Version: Windows XP Professional 5. At first it was a “track following error” now i just get the message that the write failed.

Named Pipe Cvd Driver Version: But an amazing thing happenend — it was the last day of my warranty and this person is apparently well-compensated for selling an extended warranty. The drive comes in a HP retail package with all the necessary tools and software to get the end user started.

Remove and replace, do not just snug. The center in India has a terrible telephone connection – they can hear me fine but they sound like they are in a tunnel with a bad echo. I’m out of warranty as well.

I’ve had absolutely no responses or help from anyone from HP, what they told me to do hasn’t done anything, I’m wary to reinstall my OS but apparantly that won’t even help, this is very upsetting and should be 84b easy problem to fix. There is a general status LED 3. I’m thinking there may be a bad batch of b drives in the inventory.


HP DVD Writer Drives – PDF User Manuals, Getting Help Guides, and Tutorials | HP® Customer Support

Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. PnP Disk Driver Version: HP Shows strong Q4 Sales. Lines and paragraphs break automatically. How satisfied are you with this reply?

Oh — and the beauty of this is that they don’t want to stay on the line while the machine is reformatting. The i or b as it was recognized by our computers, probably a region identifieris not only a Lightscribe enabled drive, but also a DVD-RAM reader and writer among other things. Making it the customers problem is not the way it should go IMO. Thanks to HP for sending a replacement drive that works!