Europe, Middle East, Africa. Double Layer is a new technology. If problems occur after using these steps, browse to the file, and then double-click it to restore the registry. Use a different type of disc If your computer cannot burn discs, try using a different type of disc. If you are prompted for an Administrator password or confirmation, type the password or provide confirmation. See your browser’s documentation for specific instructions. Depending on your version of Windows, choose one of the following documents for more information:.
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Clear the registry filters If your computer cannot burn discs, try clearing the registry wditer. If you still cannot create a disc that can be read in another drive, use Microsoft System Restore. Product was not added. If you cannot burn music or data to blank CDs or DVDs, follow the steps in this document to resolve the problem.
HP PCs – CD or DVD Drive Cannot Burn Discs (Windows 10, 8) | HP® Customer Support
HP External USB DVDRW Drive
Make sure you have selected this exact key name. The type of disc you use for burning must be compatible with the type of disc drive in your computer; that is, dc cannot burn a DVD-R disc in a drive that does not support DVD-R technology.
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If the computer still cannot burn discs after performing the other steps in this document, test the drive for hardware failure. Check the Microsoft Store. From the list of available software and driver categories, find the software or driver you are looking for, click the category name, and then click Download.
Accessories Features Technical details Compatible products Reviews. Use a different type of disc If your computer cannot burn discs, try using a different type of disc. Your Exclusive Price inc. For more help, refer to Uninstalling Software Windows 10, 8. Close the Registry Editor, restart the computer, and then wait until Windows configures the necessary drivers for new hardware.
CD-R discs are supported by all recordable disc drives. Compatible products Wgiter All.
Use Microsoft System Restore If the computer still cannot write to the disc, use Microsoft System Restore to go back to a time when the drive was recognized by Windows.
Supported CD Burners
Contact your company’s IT department or your local IT service for more information. Depending on the software, you can reinstall from Microsoft, HP, or the manufacturer’s website. Add to basket 1 ProductDetails: How does HP install software and gather data?
For more information and support, go to Issues with Apps in Windows Please try again shortly. You have successfully joined the HP Business Club.