Click the arrow next to Keyboards, right-click the keyboard device name, then select Uninstall to remove the device from Windows. Placing the receiver on a metal surface or interference from other 27MHz devices can cause the receiver, keyboard or mouse to lose connectivity. Please contact HP support for service to options. A USB hub might not provide enough power for your device to connect properly. If the device uses batteries , install new batteries according to the guide in the battery compartment.
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Follow the directions in the Quick Start Guide for easy setup. Within 3 seconds, press the Connect button on the mouse.
A USB hub might not provide enough power for your device to connect properly. If the device is rechargeableconnect the charging cable to the device, and then to a power source, such as a USB-charging port on the computer or kbrrf57711 external USB power adapter.
I understand you have wireless keyboard issues with your PC.
HP GHz Wireless Keyboard KBRF and Mouse Morffyul Combo | eBay
Also, refer this document to know more information about syncing wireless keyboard and mouse to your PC. How do you get support for products they say do not exist? Asia Pacific and Oceania. If you do not complete the sequence in 60 seconds, start over. Didn’t find jp you were looking for?
Or, look for a USB storage container on the device. Press the connect button on the receiver.
Right-click Startselect Shut down or sign out, then select Restart. Doing this might give the keyboard or mouse a new ID number in case the other keyboard or mouse was using the same kgrf57711.
I have the same question. This topic has been locked due to inactivity for a long period h; time.
Synchronizing the HP Wireless Multimedia Keyboard and Mouse (NY420AA)