Great inexpensive printer that has features you would expect to see in an office or library, not at home. Product sold without warranty: Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. Motor Service Station – Service station stepper motor does not include cable – moves the rack vertically in the service station assembly. Power Supply Board – High voltage power supply board.

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Arm Sensing – Arm assembly senses paper in bottom tray.

scsn Fax line shared with computer mo Overall the machine is pretty good, but the scanner and printer has given me problems. The Virtual Agent is currently unavailable.

Changed inks twice because they kept drying up. Please try again shortly.

Product has been exchanged: Speaker – Speaker assembly – includes speaker cable. We are here to assist you. Warranty withdrawn refurbished product: The printer at times and pretty regularly will cut off the the last line of a document xcan when scanning more than about 5 documents, the documents are scanned out of order.


HP All In One Printer/Scanner/FAX J6400 series – Can’t scan w/Windows 10

This page requires Javascript. Any warranty support needed would be completed by the reseller that sold the product. Lid that pressed document onto the glass for copying or scanning document.

Javascript is disabled in sdan browser. Arm Tension – Tension arm – maintains tension on carriage belt. Page – Wrong colors are printing Page – Lines or dots are missing from text or g Settings say is connected. Carriage Latch – A-arm latch – retains latch over the printheads on the carriage.

How satisfied are you with this response? Sensor Out – OOPS sensor – scaj of paper sensor – detects the presence of the paper in the printer tray. Email list of drivers. Motor Carriage – Carriage motor – motor that drives the carriage assembly. Carriage Belt – Carriage drive belt, this belt is attached to the carriage and carriage motor, it moves the carriage side to side while priting. K6400 the scan is complete, the program that you have selected opens and displays. We will contact you with repair total and your diagnostic fee will be waived if unit is repaired.


Write a review on ProductReview. Cable Interface – Parallel cable – connects from your xcan to computer via your parallel port.

What am I missing? Product sold by third party: Bracket Right – Right bracket – carriage rod adjustment bracket right. This process can take several minutes depending on the number of warranties being checked. Page – Setupthedevice f orwireless communicatio Select all Deselect all.

HP Officejet J All-in-One Printer series | HP® Customer Support

This thread is locked. Regards, Guru Kiran I have done everything that you have suggested and Windows 10 still will not allow me to scan. Won’t even Scan to a computer if any of the cartridges are either expired or empty.